Japan Airlines (JAL) introduced a new First Class product on its Airbus A350-1000 aircraft in 2023, designed to offer an ultra-luxurious experience. The new A350-1000, primarily used for long-haul international routes, notably between Tokyo and New York, features an updated First Class cabin with cutting-edge design and technology.
The A350-1000 is part of JAL’s long-term strategy to phase out older aircraft like the Boeing 777-300ER while prioritizing sustainability, improved fuel efficiency, and passenger comfort. These First Class suites aim to redefine the luxury air travel experience.
The new A350-1000 is more fuel-efficient compared to previous aircraft, contributing to Japan Airlines’ efforts toward reducing its carbon footprint. The aircraft is also quieter, providing a more comfortable in-flight experience. There are four distinct classes as shown on the JAL A350 seat map. Flying only on international routes each class offers something for everyone.
This new JAL A350 First Class product sets a high standard in luxury air travel. It offers passengers an exclusive and refined flying experience tailored to meet the needs of modern travellers. You don’t need a single traveller gift here, JAL has you covered in all aspects.
JAL A350 First Class Seat Map
Here is a look at the JAL A350 First Class Seat Map. With only 6 private suites in the cabin every passenger is up for a personalised experience.
KEY FEATURES on board JAL A350-1000 First Class
Japan Airlines’ new A350-1000 First Class offers several “wow” factors that stand out, showcasing luxury, innovation, comfort and fine detail. Here are the most impressive aspects:
JAL A350 First Class Seats – Design & Comfort
Private Suite with Sliding Doors: The JAL A350-1000 First Class seats are suites and offer full privacy with sliding doors, transforming the seat into a personal space where passengers can relax, work, or sleep without disturbance.
Generous Space: The suite is incredibly spacious, with one of the widest seats in the industry. The seat pitch is approximately 211cm allowing even the tallest passengers to stretch out and enjoy maximum comfort.
The JAL A350 suite can comfortably host up to three people at once, making it possible for family members or colleagues to visit during the flight. This is particularly attractive for passengers who are travelling with kids. The seat is 1.5 times the width of a standard First Class seat, giving it a double-bed configuration when fully flat.
43-Inch 4K Monitor: One of the standout features is the massive 43-inch 4K monitor, which offers ultra-clear viewing, perfect for long-haul flights. It is one of the largest screens available in any First Class cabin.
Fully Flat Bed: The bed length extends to about 203cm, ensuring a comfortable sleeping experience for even the tallest passengers.
Surround Sound System: Built-in surround sound speakers within the headrest create a personal sound bubble. It dynamically adjusts to mask cabin noise and ensures an immersive audio experience.
Personal Lighting Controls: Each suite has personalized lighting options, including soft mood lighting. These can be adjusted to suit the passenger’s preferences, whether they want to work, dine, or sleep.
Innovative Cabin Features
No Overhead Bins: JAL has removed the overhead bins from the First Class and Business Class middle rows. This creates a more spacious, open atmosphere and adds to the cabin’s luxurious feel. Instead, there is ample storage space within the suite itself, including a compartment for cabin baggage and a wardrobe for clothes with a full length mirror. If you have mastered the art of how to pack light then this is for you. Say goodbye to checked in luggage.
Wireless Charging: Each suite is equipped with a wireless charging station. This makes it convenient for passengers to keep their devices powered throughout the flight without getting tangled up in cables!
Multiple Ports: There are ample power outlets, including USB, USB-C, and AC. This allows passengers to charge their gadgets easily during the flight. There are ports on each side of the seat and more ports in the front area of the suite.
Bathrooms: There is nothing impressive about the size or space of the WC.
What is impressive however is the fold out panel for passengers to step on while getting changed. That’s so they can avoid putting their feet on the floor.
Furthermore a fold out seat is available to sit on if needed. An extraordinary attention to detail! Of course it wouldn’t be Japanese without a Bidet!
Elegant Japanese Aesthetics
Minimalistic, Sophisticated Design: The cabin design reflects Japanese elegance with clean lines, subtle lighting, and natural materials. This provides a calming, zen-like atmosphere.
Traditional Meets Modern: The design incorporates traditional Japanese aesthetics, like woodgrain finishes and soft fabrics. When merged with modern technological conveniences, it creates a harmonious blend of old and new.
Personalised Service and In-Flight Experience
JAL is known for its impeccable service, and this especially extends to the A350 First Class experience. Passengers can expect:
Personalised Dining: JAL’s First Class offers a bespoke dining experience with gourmet menus inspired by traditional Japanese cuisine, including multi-course meals and seasonal ingredients.
Premium Amenities: Passengers receive top-quality amenity kits featuring luxury skincare products, a plush duvet, and pyjamas.
Enhanced Privacy: With a wall height of 157cm, the First Class suite offers an exceptional level of privacy, making it feel more like a small room than an airplane seat.
Japan Airlines’ A350-1000 First Class combines futuristic design with Japanese elegance and hospitality, delivering a “wow” factor at every touchpoint—whether it’s the privacy of the suite, the cutting-edge entertainment system, or the fine dining experience.
JAL A350 First Class Routes
As of 2024, JAL operates the A350-1000 First Class on the following routes: Tokyo Haneda (HND) to New York JFK (JFK), Tokyo Haneda (HND) to Dallas Fort Worth (DFW) and Tokyo Haneda (HND) to London Heathrow (LHR).
The airline currently has three A350-1000s in operation, with 13 on order to gradually replace the Boeing 777-300ER fleet.
Sustainability and Efficiency
The A350-1000 is designed to be more fuel-efficient and environmentally friendly compared to older aircraft. Its use of lightweight materials, advanced aerodynamics, and quieter engines makes it one of the greenest long-haul aircraft flying today. This aligns with JAL’s commitment to sustainability while still offering passengers a top-tier travel experience.
Comparison with Competitors
When comparing JAL’s A350-1000 First Class to other leading airlines like the Emirates game changer or Singapore Airlines, the JAL suite stands out for its minimalist yet luxurious design. The focus is on comfort, privacy, and technology, while maintaining a distinctly Japanese sense of hospitality and refinement. It is a serious contender.
Summing Up
The JAL A350 First Class experience is the epitome of luxury, privacy, and cutting-edge technology. From the spacious private suites with sliding doors to the immersive surround sound system, Japan Airlines has crafted an extraordinary product that redefines First Class travel. The attention to detail—whether it’s the removal of overhead bins for a more open feel, the in-suite wardrobe and charging station, or the meticulously designed gourmet dining—sets JAL apart from its competitors.
With sustainability and comfort at the forefront of its fleet transition, JAL’s A350-1000 offers an eco-friendly, high-performance aircraft that enhances the passenger experience. Passengers can enjoy this world-class service that blends Japanese simplicity with unparalleled luxury. For travellers seeking the finest in air travel, JAL’s A350 First Class is truly in a league of its own.
You can fly this treat in the skies by making a reward booking via your frequent flyer program. JAL is part of the one world alliance so for Qantas FF members head on over and make your booking through Qantas rewards. Just ensure you get the best value for points by using a point redemption value calculator.
Let’s hope JAL take delivery of their remaining A350-1000’s sooner rather than later and have them roll this marvel out to other destinations.
Finally, if you need some packing tips, download this ultimate travel packing list for helpful suggestions you might not have thought of!
Happy travels!